Customising your magic

Step one- Get in touch 

To start your Parrot & Lily journey, get in touch. 

  1. The easiest way to get in touch with us is to email us at bespoke@parrotandlily.com Our associates will guide you from there.
     
  2. Please feel free to reach out to us on our social media pages. You can leave a comment on an instagram post and our associates will reach out to you. You can also DM us with an inquiry.
     
  3. If you already like a product you see, you can place an order on our website. Make sure to leave your contact information when you check out. From there we will get in touch with you and we will discuss any customisation or specifications. 

  4. Use the contact us feature on our website and we will be happy to assist you. 

Step two- Pick your magic 

Once you are in touch with us, we will work together to find the piece of your dreams. We can share options based on our existing work as well as inspiration from the classical archives. Of course, we can also start with a blank slate and draft a completely unique piece for you. 

You can share your inspirations with us. Whether it is an old photograph from your travels or you have a childhood memory that you want to render on a future heirloom, no inspiration is too representational or too abstract. We will furnish your imagination, whatever it is, into a tangible piece of art that you will cherish forever. 

We can work within your budget and space constraints to create some personalised magic for you. This is when we will be deciding the motifs to be carved and the exact dimensions of your piece. Our pieces usually take between 45 and 60 days to be completed. If you have any time constraints, please mention them at the earliest. 

Please note that if you later request additional fittings such as imported upholstery, gold leaf gilding or different types of table tops, they may have additional costs. If you are particular about your budget, please share your additional requirements in advance and we can let you know of the costs attached or offer you alternatives within your asking.

Step three- Take the leap

After settling on your requirements, we will share a price estimate and shipping details with you. Our prices are inclusive of GST and shipping is free within India. For international shipping, we will calculate an estimate according to the particulars of your situation.

At this stage, you can deposit half the amount to us. This amount is non-refundable and we do not take returns, as all our pieces are custom made-to-order. In other words, there is no going back now. Welcome to the world of Parrot & Lily. 

From here, we will fine-tune the design. As we come closer to realising your dream design, we will share some preliminary sketches with you. Feel free to request changes until the piece is perfectly to your liking. The piece will only go into carving with your approval. 

Step four- Watch us carve your dreams  

Our pieces typically take 45-60 days to be completed and our timeline begins with your initial deposit. After you have approved the draft sketches, we will start carving your pieces and share images of the different stages of the process with you. At this stage, we can try our best to accommodate minor changes that you request. 

Step five- Finishing touches 

As your piece nears completion, we will share the finishing touches with you. At this stage, you can pick your upholstery and wood finishes.

We offer a wide range of Indian and imported upholstery in all price ranges. Imported upholstery takes longer to arrive and has an additional cost attached. We will be sharing upholstery options based on your preferred style as well as the availability with our vendors. While we will be sharing the options after a piece is in carving, you can always request us to confirm the availability of a particular fabric before placing an order. Please note that unless we have confirmed the availability of a particular fabric, the fabrics you see on our previous pieces may no longer be available. 

Our wood finishes include a range of painted and patinated options. You can opt for polished natural wood, stunning gilding, our signature ivory paint or any other finish you desire. 

We will be sharing all these options with you. 

Step six- Congratulations 

Once your piece is ready and the finishing touches are made, we will share the final look with you. Once you are satisfied with it, you are requested to deposit the remainder of the amount. Then, we will prepare the piece for shipping and share the tracking information with you. 

Finally- Forever after 

The ‘Parrot & Lily journey’ may be a misnomer. There is no real end. Once we are a part of your home, you will be a part of our family. We look forward to having you along on our enchanted voyage.